EDUCATION: 

Master of Art            Film and Television Studies      University of Warwick, Coventry, England, UK

Master of Fine Art     Visual Art                               Vermont College of Fine Arts, Montpelier, VT

Bachelor of Art         Communications                     Western Washington University, Bellingham, WA

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CERTIFICATION:

Certified Professional in Talent Development (CPTD)

Master Instructional Designer

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SKILLS:

• 3D Modeling

• ADDIE

• Adobe Captivate

• Adobe Creative Suite

• Adult Continuing Education, Adult Basic Education

• Agile

• Articulate Storyline

• Articulate Rise

• Instructional Designer

• Camtasia

• Canvas

• Chat GPT

• Classroom Instruction, E-Learning Instruction

• Compliance Reporting to Regulatory Agencies

• Contact Management Systems, CRM, CMS

• Content Management

• Cornerstone

• Creative Marketing

• Employee Onboarding

• Enrollment Management

• Event Planning

• Generative AI

• Graphic Design

• Higher Education Sales

• Instructional Design (ARCS, ADDIE, Bloom, Kirkpatrick)

• Instructor

• Jenzabar

• Kaizen

• LEAN Manufacturing

• Learning Management Systems, LMS

• Multimodal Instruction

• Onboarding

• Project Management

• Public Speaking to Employees and Community Organizations

• Recruiting

• Salesforce

• SCORM familiarity

• Social Media and Digital Strategy

• Train the Trainer Program (T3)

• Training and Development

• Video Production

• xAPI

 

 

 

EXPERIENCE:

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07/2022 to Present         T-Mobile                                                        Bellevue, WA

Senior Instructional Designer

Member of the Talent Development team, developing new programs and courses designed to successfully onboard new employees, improve workforce skills, provide leadership development, increase organizational engagement, and support employees to be their best self.

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My strategic approach to Program and Project Management, coupled with my experience of applying adult learning theory and best practices, has consistently resulted in impactful training initiatives that align with organizational goals and make meaningful contributions to employees and clients alike.

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I design, develop, and deliver diverse multi-modal courses for enterprise Leadership Development, resulting in 96% KPI within Learning Impact and Learning Effectiveness categories, plus increased promotional rates for participants. This includes E-learning, Virtual-Instructor Led, Instructor Led, and AR/VR formats. I collaborate with Subject Matter Experts and stakeholders across various departments (Retail, Customer Care, Sales, Engineering, Administration) using ADDIE and Design Thinking to create engaging, valuable curriculum. I develop new content and overhaul existing programs, transforming lengthy courses into bite-sized microlearning using xAPI. My role also covers LMS/LXP admin, project management, video editing, graphic design, and copywriting. 

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02/2021 to 07/2022         British Standards Institution (BSI Group)         Seattle, WA

Consultant, Manager, Senior Instructional Designer

I led a team of designers who created human-centered learning and development courses on various Environmental, Health, and Safety (EHS) topics for Fortune 500 companies. Achievements included reducing incident and accident rates, minimizing compliance infractions, obtaining regulatory approvals, and retaining key personnel. I oversaw client-centered Program Management and Project Management, collaborating with cross-functional teams comprising Subject Matter Experts, senior leaders, and client stewards.

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02/2020 to 02/2021         SpectraForce @ Facebook                                Seattle, WA

Senior Instructional Designer

I crafted dynamic E-learning courses for global Environmental Health and Safety (EHS) compliance program at Facebook Reality Lab, driving compliance certainty, amplifying employee engagement, and boosting safety proficiency. I collaborated across departments with stakeholders and Subject Matter Experts, using Adult Education Theory and best practices to develop company-wide initiatives. Additionally, I performed LMS Administrative duties within Cornerstone On-Demand, and managed communication, reports, and surveys.

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01/2019 to 01/2020         C Snyder Creative                                           Seattle, WA

Freelance Instructional Designer

Design and Publish curriculum, lessons, and trainings, including e-learning modules produced with Articulate Storyline and Rise, in close collaboration with Subject Matter Experts and Senior Leadership Teams.  Duties include research, modality selection, storyboarding, objectives and KPI’s, webinars, seminars, workshops, new hire orientations, video, job aids, train-the-trainer, classroom instruction, client onboarding and assessments.

 

01/2016 to 10/2018       UNICOR                                                           Littleton, CO

Instructional Designer

Design and deliver training curriculum and lessons for remote worksites delivered through video.  Duties included: Research with Subject Matter Experts; Script writing; Lesson plan writing; Testing and evaluation methodology; Digital content creation; Content Management System; Document imaging; Audio and video production and post-production; Graphic design; Budget.

 

 

08/2015 to 11/2015        University of Michigan                                       Ann Arbor, MI

Admissions Counselor

Recruit and counsel prospective domestic and international graduate and undergraduate students for Stamps School of Art and Design as the Senior Admission Counselor.  Duties included: CMS management and analysis; Marketing and promotional campaign development and copywriting; Public speaking; Major event planning; Event coordination; Relationship cultivation; Time management; Counseling students and families through the application and financial aid process.

 

 

08/2012 to 07/2015        Cornish College of the Arts                                 Seattle, WA

Assistant Director of Admission

Manage the recruitment efforts of prospective domestic and international students.  Duties included: International travel; Domestic travel; Develop strategic direction; Supervision of Admission Counselors; Budget development and management; Development of marketing materials; Develop and manage recruitment strategy; Portfolio evaluation; CMS management and analysis; Public speaking; Major event production; Relationship cultivation; Guiding students and families through the application and financial aid process.

 

08/2007 to 07/2015        Cornish College of the Arts                                 Seattle, WA

Adjunct Professor

Design and deliver curriculum and lesson plans for Art Department and Humanities Department. Classes included:  Art Foundations; Contemporary Art History; Film Studies; First Year Foundations; Media Studies; Gender Studies.

 

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09/2007 – 08/2012          Seattle Children’s Hospital                                 Seattle, WA

Senior Instructional Designer, Trainer

Learning and Organizational Development: Design, develop, deliver and measure staff training including curriculum involving technical content, clinical and non-clinical  content,  regulatory compliance, and professional development by consulting with Subject Matter Experts (SME’s) using a variety of modalities including classroom instruction, e-learning, workshops and seminars. Designed and delivered employee new hire onboarding in collaboration with Human Resources and Marketing. Duties included: Policy and protocol creation; Research and writing curriculum and lesson plans; Deliver training and new hire orientation; Design and deliver job aids, webinars and Train the Trainer program; Collect and report on metrics including attendance, satisfaction, usefulness of training to ensure quality of all courses; Generate documents, reports and present to leadership;  Proactive engagement with stakeholders at all organization levels; Creative problem solving; Project Management of Leadership Development program and Onboarding program; Support Continues Process Improvement efforts on an organization and personal level; Coordinate rooms, calendars, class schedules and registrations, job shadowing;  Budget formation and reconciliation; Audio production; Video production; Graphic Design; Learning Management Software operation.

 

03/2007 to 12/2007        Seattle Art Museum                                             Seattle, WA

Manager of Public Programs

Developed and managed adult education programs related to the collections of the Seattle Art Museum, Seattle Asian Art Museum and the Olympic Sculpture Park with the goal of reaching diverse audiences and creating new avenues of access to cultural objects and cultural production.  Programming examples include artist lectures and performances, a series of interpretive park walks with community partners focusing on issues related to the Olympic Sculpture Park site, and several symposia surrounding recently restored masterpieces in the Seattle Asian Art Museum collection.  Duties included writing promotional copy, budget development, audience outreach and program development.

 

VOLUNTEER:

West Seattle Foodbank, Onboarding Volunteers

Three Dollar Bill Cinema, Board Member                                            

Washington State Rideshare Organization, Board Member                          

 

SOFTWARE:

Adobe Captivate

Adobe Creative Suite:  After Effects, Photoshop, Illustrator, InDesign, Premiere Pro

Articulate Rise

Articulate Storyline

Autodesk 3DS Max

Camtasia

Canvas

Contact Management Systems, CMS

Cornerstone

HRIS

Lawson

iSpring

Learning Management Systems, LMS

Microsoft Office: Access, Excel, Outlook, PowerPoint, Word

OnPoint Digital

Open AI

Salesforce

SCORM familiarity

xAPI